REFRACTORY PERFORMANCE & ASSURANCE SERVICES
Industrial furnaces and refractory systems are critical to the success of industries like mining, metals smelting, and mineral processing. However, challenges like material failures, downtime, and inefficient designs can impact productivity and profitability.
At DGC AFRICA and REFLECT, we specialize in tailored refractory services to meet the needs of high-temperature industrial operations. Whether you need support with installations, inspections, training, or performance optimization, our goal is to reduce downtime, extend asset lifecycles, and enhance operational efficiency.
QA/QC SUPPORT
REFRACTORY INSTALLATIONS
ACHIEVE PRECISION FROM DAY ONE
The success of refractory systems begins with proper installation. Without careful execution, even the best materials may fail prematurely. Our QA/QC support for installations ensures that every step of the process meets design specifications and the highest industry standards.
OUR PROCESS
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On-site supervision throughout the installation
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Inspection of materials to verify dimensional accuracy and fitness
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Real-time quality monitoring to ensure correct alignment and bonding
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Documentation of the entire process for compliance and audit purposes
WHY IT MATTERS
Proper installation prevents early failure, maximizes system performance, and reduces maintenance costs over time. With DGC AFRICA’s hands-on support, you can be confident that your systems will deliver long-term reliability from the very start.
QA/QC SUPPORT FOR
REFRACTORY
PRODUCT INSPECTIONS
ELIMINATE QUALITY ISSUES
BEFORE THEY IMPACT OPERATIONS
Using substandard refractory products can lead to operational bottlenecks and unplanned downtime. Our product inspection service ensures that all materials are vetted for quality before installation, reducing risks.
OUR PROCESS
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Comprehensive material inspections including chemical composition testing
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Density, porosity, and cold-crushing strength assessments
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Simulated performance testing under operational conditions
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Detailed inspection reports with actionable recommendations
WHY IT MATTERS
By proactively ensuring material quality, you avoid unnecessary risks, increase operational uptime, and guarantee that only reliable materials are used in your systems.
QA/QC SUPPORT FOR
REFRACTORY SUPPLIERS
BUILD A RELIABLE NETWORK
OF HIGH-QUALITY SUPPLIERS
Using substandard refractory products can lead to operational bottlenecks and unplanned downtime. Our product inspection service ensures that all materials are vetted for quality before installation, reducing risks.
OUR PROCESS
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Facility audits to assess production practices and quality management systems
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Random batch testing for product consistency
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Scorecards tracking supplier performance over time
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Feedback loops for continuous supplier improvement
WHY IT MATTERS
Strong supplier networks reduce disruptions and ensure your operation benefits from consistent, high-quality materials, protecting both productivity and profitability.
REFRACTORY DESIGN
REVIEWS & OPTIMIZATION
DESIGN SYSTEMS
THAT PERFORM & ENDURE
Inefficient refractory designs can cause unnecessary energy losses and frequent maintenance. Our design review and optimization services use advanced simulations to fine-tune your systems, ensuring they are optimized for performance and durability.
OUR PROCESS
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Thermal modelling to identify areas of heat loss
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Finite Element Analysis (FEA) for structural integrity under stress
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Computational Fluid Dynamics (CFD) to optimize airflow and heat distribution
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Lifecycle performance projections to ensure long-term operational success
WHY IT MATTERS
Optimized designs reduce downtime, improve energy efficiency, and extend asset lifecycles, delivering better performance while cutting operational costs.
PRODUCT SPECIFICATION
REVIEWS BASED ON
APPLICATIONS
SELECT THE RIGHT MATERIALS
FOR YOUR UNIQUE ENVIRONMENT
Different operating conditions demand different refractory materials. Our product specification reviews ensure that the selected materials are perfectly matched to the operational challenges of your facility.
OUR PROCESS
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Assess temperature, chemical exposure, and mechanical stress
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Tailor material recommendations to match your environment
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Evaluate cost-performance trade-offs for budget optimization
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Project material performance through simulation models
WHY IT MATTERS
Using the right materials from the start avoids future failures and extends the service life of your refractory systems, ensuring reliable performance in harsh conditions.
REFRACTORY TRAINING
FOR END USERS
EMPOWER YOUR TEAM
FOR OPERATIONAL SUCCESS
Your team’s expertise is essential for ensuring reliable refractory systems. Our end-user training programs are designed to build in-house capabilities, equipping your team with the skills needed for effective installation, maintenance, and troubleshooting
WHAT WE COVER
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Installation techniques, surface preparation, and bonding methods
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Maintenance procedures to detect early signs of wear
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Troubleshooting methods to quickly resolve common issues
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Ongoing refresher courses to stay updated on industry best practices
WHY IT MATTERS
Well-trained personnel reduce operational risks, ensure proper system maintenance, and maximize the lifespan of your refractory systems.
REFRACTORY CONSULTING
ENHANCEMENTS
PERFORMANCE
FOR FAILURES OR
TRANSFORM FAILURES
INTO OPPORTUNITIES
When refractory systems fail, fast and effective problem-solving is essential. Our consulting services provide in-depth failure analysis and strategies to enhance performance moving forward.
OUR APPROACH
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Use advanced diagnostic tools like infrared thermography and ultrasonic testing
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Perform root cause analysis of failures
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Recommend material upgrades or design modifications
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Develop preventative strategies to avoid future breakdowns
WHY IT MATTERS
By identifying root causes and providing targeted solutions, we help you resolve operational issues quickly and prevent them from recurring, ensuring smooth and efficient operations.
FOR ONLINE ASSESSMENTS
REFRACTORY
INSPECTIONS
OF FURNACES INCLUDING
THERMOGRAPHY
DETECT ISSUES EARLY
WITH NON-INVASIVE INSPECTIONS
Our online furnace inspections with thermography provide real-time insights into the condition of your refractory systems without disrupting operations.
WHAT WE DO
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Use infrared imaging to identify weak points, hot spots, and potential failures
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Conduct visual inspections and structural assessments
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Provide predictive maintenance recommendations based on inspection findings
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Create thermal maps for deeper performance analysis
WHY IT MATTERS
With non-invasive thermographic assessments, you can monitor your systems in real-time and address potential issues before they impact production, saving time and resources.
WHY PARTNER WITH
DGC AFRICA & REFLECT
At DGC AFRICA and REFLECT, we are committed to building partnerships that foster continuous improvement and innovation. With over 115 years of experience, we understand the complexities of industrial operations and deliver tailored solutions that align with your long-term goals.
OUR VALUES
INNOVATION
We use advanced tools and cutting-edge technologies to drive results.
INTEGRITY
Trust and transparency form the foundation of every partnership we build.
SERVICE EXCELLENCE
Our 24/7 support ensures we’re always there when you need us.
