POWERING AFRICA'S FUTURE:
OUR VISION
To be the leading provider of Asset Integrity Management and Industrial Solutions in Industrial Solutions in Africa,
delivering excellence through innovation and sustainability for our clients.
DGC TODAY
Since 1910, Dickinson Group of Companies has been a trusted family-owned business delivering superior asset integrity management and industrial solutions across various industries.
With over a century of experience, we have become a leading provider of innovative industrial services and products for the mining, metallurgy, glass, mineral processing, and manufacturing sectors.
Our commitment to quality and safety has earned us a solid reputation, and we continue to evolve and grow to meet the changing needs of our clients.
Our mission is to be the driving force behind our customers' journey toward operational excellence, profitability, and sustainable growth. We are dedicated to delivering top-tier asset integrity management and industrial solutions that not only meet but exceed industry standards. Our innovative and cost-effective solutions are meticulously designed to bolster the reliability, efficiency, and safety of our clients' operations. In doing so, we foster enduring partnerships based on trust, excellence, and unwavering commitment. We believe that by empowering our customers, we contribute to their success and, in turn, support the broader economic development and sustainability of the African continent.
So that our customers can achieve operational excellence, profitability, and sustainable growth. We provide high-quality, innovative, and cost-effective asset integrity management and industrial solutions that enhance reliability, efficiency, and safety.
OUR MISSION
OUR PURPOSE
COMPANY RATIONALE
& ETHOS
Dickinson Group of Companies, established in 1910, has been a trusted provider of specialist furnace and industrial services for over a century. Since diversifying into industrial furnaces in 1928, the company has accumulated extensive expertise in serving heavy industries, including mining, metals smelting, mineral processing, and heavy industrial sectors. Throughout its long history, Dickinson Group of Companies has successfully completed numerous furnace projects and shutdowns both globally and across sub-Saharan Africa.
As a leading service provider to large, diversified minerals and metals companies, DGC operates in close collaboration with its clients, offering a comprehensive range of high-quality, niche products, and services. Our solutions are backed by superior technical expertise, delivery performance, and customer service, integrating customized offerings with market-leading technologies sourced from around the world.
DGC AFRICA'S STRATEGIC DIRECTION
DGC has a clear objective of building a sustainable and diverse industrial group that delivers high-quality services globally. Our primary focus remains on key markets such as South Africa, sub-Saharan Africa, and Latin America, where we aim to provide innovative solutions and market-leading technologies for the industrial sector.
Our vision is to become the global leader in asset integrity management and industrial solutions by delivering exceptional services, expanding our international presence, and continuing to lead in selected geographic regions. We are committed to being customer-centric by enhancing our products, services, and solutions portfolio, developing our geographic presence and performance, and maintaining an operational excellence approach. At the core of DGC's operations is a customer-centric approach that continually improves and develops its offerings while expanding its geographic footprint to meet unique client requirements.
DGC STRATEGIC ORIENTATION
DGC’s Strategic Orientation is anchored in our ability to generate diversified and recurring revenues, laying the groundwork for our sustained growth and advancement. Our priority is to ensure customer and shareholder satisfaction, while also providing stability and growth opportunities for our employees.
We have achieved this through a combination of factors. Firstly, we have established a robust international presence, particularly in sub-Saharan Africa. Additionally, we maintain a balanced sales mix across different business sectors. In terms of services, we have strategically positioned ourselves to derive a significant portion of our revenue from recurrent multidisciplinary asset integrity management contracts. This strategic shift ensures the stability and sustainability of our operations in the medium and long term.
Moreover, we are solidifying our leading position in the industry by leveraging synergies among our subsidiaries. Our furnace and industrial services, asset integrity management, and industrial products and solutions work synergistically, creating cost savings and organic growth opportunities. By jointly delivering maximum value to our customers, we continue to drive growth and create sustainable value for all stakeholders.
DGC AFRICA'S STRATEGIC FOCUS
DGC AFRICA has a rich history spanning over 60 years in Africa, dating back to the 1960s when the company first ventured into the continent. Since then, DGC AFRICA has successfully undertaken numerous projects across Africa, showcasing its expertise in providing innovative asset integrity management and industrial solutions to various industries. These industries include mining and minerals, metals smelting, sulphuric acid plants, mineral processing, oil and gas, chemical and petrochemical, and power generation.
Leveraging its strong presence in Southern Africa, particularly in countries like South Africa, Zambia, the Democratic Republic of Congo, Zimbabwe, and Madagascar, DGC AFRICA is extending its services to other Anglophone (English), Francophone (French), and Portuguese speaking countries across sub-Saharan Africa. This strategic expansion underscores DGC AFRICA's commitment to delivering exceptional services and solutions to clients across the continent.
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Maintenance, Repair & Operational Spares (MRO) Optimization
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Maintenance Planning Service
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Condition Monitoring
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Consulting Services
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Asset Identification & Verification
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Training Solutions
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Computerized Maintenance Management System (CMMS)
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Maintenance Software
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Wireless Monitoring
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Maintenance Analytics
MECHANICAL ENGINEERING SERVICES
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Mineral Process Engineering, Design & Construction
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Comprehensive Design & Detail Engineering
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Structural, Mechanical, Piping & Platework (SMPP)
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Crane Rental, Heavy Lifting & Engineered Transport
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Bearings & Rotating Equipment Services & Supplies
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Rotary Kilns & Vessel Services
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Furnace Mechanical Projects
FURNACE SERVICES
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Furnace Rebuild Projects
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Furnace Demolition
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Refractory Installation
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Refractory Materials Supply
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Precast Refractory Shapes
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Hotwork Services
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Furnace Inspection
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Extreme Wear & Corrosion Protection
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Wear Protection Solutions
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Ceramic Composite Materials
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Industrial Vacuumation
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Catalyst Handling
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Silo Cleaning Services
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HP & UHP Water Blasting
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Online Leak Sealing
INDUSTRIAL PRODUCTS
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Refractory Anchors
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Stud Welding Systems
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Shear Connector Studs
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Wear Studs & Spike Studs
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Refractory Armour Systems
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Stainless Steel Fibres
Over the coming years, DGC AFRICA is dedicated to further enhancing its customer-centric approach. The company aims to strengthen relationships with customers by collaborating closely with them to develop high-value solutions that anticipate their future needs.
DGC AFRICA's overarching goal is to play a pivotal role in shaping Africa's future by delivering innovative asset integrity management and industrial solutions to its customers. This commitment is exemplified through its ongoing rebranding efforts, which involve fully integrating all
subsidiaries under a unified identity.
The company's slogan, "Powering Africa's Future: Innovative Asset Integrity and Industrial Solutions," encapsulates its vision and dedication to driving progress and excellence across the continent.
DGC STRATEGY CHARTER
HUMAN CAPITAL
DGC is committed to providing its employees with meaningful careers and an engaging work environment. Our goal is to attract, develop, and retain top talent by promoting a values-driven, high-performance culture that encourages diversity, transformation, and sound employee relations.
This is supported by our highly skilled and experienced senior management team who provide a foundation of growth and development for all staff, from technical to executive levels.
As an industry facing a significant decline in skilled resources, we prioritize technical excellence and skills development. We encourage employees to pursue their own development opportunities, support their colleagues, and contribute to continuous improvement across the entire Group. We expect outstanding technical mastery and exceptional excellence from our employees, which is reflected in our rewards and benefits program.
Our culture is built on teamwork, leadership, and celebrating achievements. Personal growth is encouraged through bursary schemes, short courses, or in-house training. Performance is measured individually, and employees are provided with personal development plans and rewarding career paths. DGC is also committed to providing a safe and healthy environment for its employees, and we expect all employees to eliminate actions or circumstances that undermine this environment.
Integrity, honesty, and mutual trust are highly valued at DGC. We promote transparent HR processes and invite constructive input to improve those processes. We respect employees’ legal rights to freedom of association and employee participation through representative committees. Employees are expected to honour their colleagues’ and managers’ opinions and ideas, address conflict honestly and respectfully, and report unethical behaviour.
COMPETITIVE STRENGTHS
DGC AFRICA has numerous competitive strengths that have led to its success in the industry. These strengths include:
DIFFERENTIATED RANGE OF PRODUCTS AND SERVICES
DGC offers a diverse range of Asset Integrity Management and Industrial Services that cater to various industries, making it a one-stop-shop for clients. Established client base: DGC has an established client base among major mining & and metals, mineral processing, and manufacturing industries. This client base has been built over years of providing quality services and building strong relationships with clients.
STRONG BRAND AND REPUTATION
DGC has a strong and established brand and reputation in the market. The company is known for its high-quality services and expertise in the industry.
NICHE RANGE OF SPECIALIZED SERVICES
DGC is one of the few businesses providing a niche range of specialized asset integrity management, and industrial services in conjunction with asset & and risk management digitization solutions in sub-Saharan Africa and globally. This unique selling point sets DGC apart from its competitors.
DIVERSE CLIENT BASE
DGC's client base includes operations in a range of commodities and locations, reducing the risk of dependence on a single industry or client.
EXTENSIVE EXPERIENCE
DGC has extensive experience in specialized furnaces and industrial services. This experience has been built over years of providing quality services to clients.
EMPHASIS ON SAFETY AND TRAINING
DGC places a strong emphasis on safety and training. The company has implemented strict safety protocols and invests in the training and development of its staff.
ESTABLISHED FOOTPRINT
DGC has an established presence in South Africa, Zambia, DRC, and Latin America, allowing the company to cater to clients in various regions and industries.
STRATEGIC ALLIANCES
DGC has established strategic alliances with leading technology partners from countries around the globe. These partnerships allow DGC to access the latest technology and expertise in the industry.
IN-HOUSE SKILLS AND LARGE STAFF COMPLEMENT
DGC employs in-house skills and has a large staff complement throughout the company's business operations, enabling the company to provide quality services to clients and maintain a high level of expertise in the industry.
Established Footprint: DGC boasts a strong presence in sub-Saharan Africa and Latin America, enabling the company to serve clients across diverse regions and industries.
DGC IS CUSTOMER-CENTRIC
Our group-wide “ONE PERSONALISED SOLUTION” is at the core of our business operations. It is a testament to the high-quality, niche services we offer, which are supported by our superior technical expertise, delivery performance, and customer service.
